Refund Policy

This Refund Policy applies to paid Pro and Team subscriptions for SecHound, a product of Trident Softwares Private Limited (Pakistan). Payments are processed by Paddle, our Merchant of Record.

Refund requests: support@sechound.com.

1. 30-day money-back guarantee

You have 30 days from the date of purchase or renewal to request a full refund. Email support@sechound.com from the Google account on your SecHound profile. Include the email on the account, the plan (Pro or Team), and the charge date.

We respond within 3 business days. Paddle processes the refund to the original payment method. Funds typically appear within 5–10 business days after that, depending on your bank or card issuer.

2. How to cancel

You can cancel anytime from the in-app Billing page (Manage billing) or by emailing support@sechound.com. Cancellation stops future renewals. You keep access until the end of the current paid period.

3. Contact

Trident Softwares Private Limited
Pakistan
Product: SecHound (https://sechound.com)
Support: support@sechound.com
Also see our Terms of Service and Paddle’s Buyer Terms.